Privacy policy

This Privacy Policy sets forth our practices regarding information collected from users who access our websites at or otherwise provide us with personal information.

Basis for data collection

The processing of your personal data (i.e., any data that can reasonably be used to identify you; "personal data") is necessary to fulfill our contractual obligations to you and to enable us to provide you with our services, protect our legitimate interest, and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.

Please read the Privacy Policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the Website ("Non-Personal Data"). We do not know the identity of the user from whom Non-Personal Data has been collected. Non-Personal Data that may be collected includes aggregate usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data , that is, data that identifies or can identify an individual through reasonable measures. Such data includes:

Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (UUID), browser type, and other data resulting from your activity on the Website.
Registration Data: When you register on our website or fill out our contact form, you will be asked to provide certain information: First and last name, email address or phone number.

How do we obtain data about you?

We obtain your personal data from various sources:

You provide such data to us voluntarily, for example, when you register on our website.
We obtain such data when you use our website or access it in connection with one of our services.
We receive such data from other providers, services and from public registers (for example, data traffic analysis providers).

What data do we collect?

We do not share user data with third parties except as described in this Privacy Policy.

We use data for the following purposes:

  • To communicate with you (send notices regarding our Services, provide technical information, and handle customer service requests, if applicable).
  • To inform you about new updates and services
  • For statistical and analytical purposes to improve the website
  • In addition to the various uses listed above, we may also share personal information with our affiliates and subcontractors.

In addition to the purposes set forth in this Privacy Policy, we may share personal information with our trusted third party vendors located in various jurisdictions around the world for the following reasons:

Hosting and operating our website

Providing our services, including personalized viewing of our website
Storing and processing such data on our behalf
Serving ads and allowing us to evaluate the success of our advertising campaigns, retargeting users
Provide marketing offers and promotional materials related to our website and services
Conducting studies, technical diagnosis or analysis.
We may also disclose information when we believe in good faith that it is helpful or appropriate to: (i) comply with applicable laws, regulations, legal process or governmental requests; (ii) enforce our policies (including our Agreement) and investigate possible violations thereof, if any; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (iv) assert or enforce our own legal claims or defend ourselves against the claims of others; (v) protect the rights, property or safety of us, our users, your safety or the safety of others; or to (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

User Rights

You have the following rights:

  • Request confirmation of whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information
  • Request a copy of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format
  • Request a correction of the personal data we have stored about you
  • Request the deletion of your personal data
  • Object to the processing of your personal data by us
  • Request the restriction of the processing of your personal data by us
  • File a complaint with a supervisory authority

However, please note that these rights are not unlimited and are subject to our own legitimate interests as well as regulatory requirements.

If you would like to exercise any of the rights listed here or would like more information, please contact our Data Protection Officer at:


We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes and enforce our policies. Retention periods are based on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We retain records containing customer personal information, account set-up documents, communications and other data in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate data at any time and in our sole discretion.


We and our trusted partners use cookies and other technologies in our related Services, including when you visit our website or access our Services.

A "cookie" is a small unit of data that a website assigns to your device as you access it. Cookies are very useful and can be used for a variety of purposes. These include smooth site navigation, possible automatic activation of certain features, storage of your preferences, and quick and easy interaction between you and our Services. Cookies are also used to display relevant advertisements of interest to you and to compile statistics about your use of our Services.

The following types of cookies are used on the Website:

a. "Session cookies" are used only temporarily during a browser session to allow normal system usage. These cookies are deleted from your device as soon as the browser is closed.

b. "Persistent cookies" are only read by the website, stored on your computer for a specified period of time and are not deleted when the browser is closed. Such cookies are used so that we recognize you on a repeat visit. This allows us, for example, to save your settings for the next time you log in.

c. "Third-party cookies" are placed by other online services that run content on the displayed page, for example, external analytics companies that monitor and analyze access to our website.

Cookies do not contain data from which you can be identified. Personal information that we store about you may be linked by us to data stored in and retrieved from cookies. Information on how to remove these cookies is available in the device settings instructions. Please note that by disabling cookies, some features of our website may not function properly and your online experience may be limited as a result.

We also use the "Google Analytics" tool to collect data about your use of the website. For example, Google Analytics collects how often the website is accessed, which pages are viewed during a visit, etc. We use Google Analytics data only to improve our website and services. Google Analytics collects the IP address assigned to you on the day you visit the website and not your name or other identifiable information. We do not merge the Google Analytics data collected with personally identifiable information. Google's ability to use and share data collected by Google Analytics about your visits to this website is subject to the Google Analytics Terms of Service and Google's Privacy Policy.

Collection of data by third parties

This policy only addresses the use and disclosure of information that we collect from you. If you post data on other websites or disclose it to third parties on the Internet, different rules may apply. Therefore, always read the terms and conditions and privacy policy carefully when disclosing data.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties, to whom we disclose such information as described in this Privacy Policy.

How do we protect your information?

We take great care in implementing security measures on the Site to protect your information.

We use industry standard practices and policies to ensure the protection of data collected and stored, and prevent the unauthorized use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse of our website, and we make no representation or warranty, express or implied, that we can prevent such access.

Transfer of data outside the European Economic Area

Please note that some recipients may not be located in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.


When you access our website, we may serve ads using ad technology from outside vendors. This technology uses your Services usage data to serve ads (for example, by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For information about the practices of NAI and DAA members, the options you have regarding their use of such data, and how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites:!/ and!/.


We may use your personally identifiable information, such as your name, email address, phone number, etc., ourselves or share it with a third-party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy. Therefore, these marketing materials will always provide you with the opportunity to opt-out of receiving further mailings. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.

Note that even if you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that does not include an unsubscribe option. This includes maintenance messages or administrative notifications.

Corporate Transaction

We may share information in the event of a corporate transaction (e.g., sale of significant parts of a company, merger, consolidation, or asset sale). If any of the foregoing occurs, the acquirer or the applicable entity will assume the rights and obligations set forth in this Privacy Policy.


The protection of children's data is very important, especially in the online environment. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she may contact us at

Updates or Changes to this Privacy Policy

We reserve the right to change or revise this Privacy Policy from time to time. You can find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website will constitute your consent to such changes to the Privacy Policy and will be deemed to be your agreement to be bound by the amended terms.

How to contact us

Contact us at with general questions about the Website, the information we collect about you, or our use of that information.

kasaTel GmbH
Dixbäume 5a
45257 Essen

Last modified on: 24.05.2018

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